Refund policy

LOLUSPORTSWEAR main goal is to make sure that you are always totally satisfied with the purchase you made. If for any reason you are not satisfied with the product purchased, you can exchange it within 30 working days, counting from the date you receive your product. (as long as they have not been used, damaged, or a change has been made PREVIOUSLY for the above concepts). 

All Lolusportswear items must be returned unworn, unwashed, with original tags still attached, stickers, folded in its original garment bag. Any damaged items that have signs of wear or do not conform with Lolusportswear return policy will be declined and the item will be shipped back at the customer’s expense or a 20% damage fee per unit will be subtracted from the refund.

Exchanges can only be made for a different size or color of the same style only.

Lolusportswear guarantees its clothing to be free from manufacturing defects for the first 30 days as long as you follow our care instructions.

If you believe you have received a defective product, prior to returning the item, please email us with an image of the defect and your order number for our production team to review.

By placing an order with Lolusportswear, the customer acknowledges and agrees to all our shipping/return policies, terms and conditions.

Please note - sale items may be returned or exchanged for a different size of same style and color only. Anything marked FINAL SALE cannot be returned or exchanged.